Privacy Policy
Last updated: 13 July 2026. This policy explains what information we collect and how we use it.
1. Information we collect
We collect information you provide directly to us — such as your name, email address, and any messages you send through our contact form. We may also automatically collect basic technical information (device, browser, IP address) when you visit our website.
2. How we use your information
We use your information to respond to enquiries, improve our products and services, keep our website secure, and — where you have opted in — send occasional updates about MOALA.
3. Cookies
Our website uses cookies and similar technologies to remember your preferences and measure site performance. You can disable cookies in your browser settings, but some parts of the site may not work as intended.
4. Sharing your information
We do not sell your personal information. We may share limited information with trusted service providers (for example, email or analytics platforms) strictly to operate our website and business.
5. Data retention & security
We retain your information only for as long as necessary for the purposes outlined above and take reasonable steps to protect it against loss, misuse, and unauthorised access.
6. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
7. Contact
Questions about this policy? Email service@moala.com.au.